Privacy Policy

Privacy Policy

Last updated: 07/16/2026

Welcome to Roomlyra. We are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how Roomlyra ("we," "our," or "us") collects, uses, processes, and shares your personal information in connection with your access to and use of our hotel booking website and services.

1. Introduction and Scope

Roomlyra operates as a luxury travel and casino hotel booking platform. By using our website, you consent to the data practices described in this policy. This document addresses the processing of data for users browsing our platform, registered account holders, and individuals making reservations or payments for hospitality services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Identity Data: Includes first name, last name, title, date of birth, and gender.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes payment card details and bank account information required for transaction processing.
• Transaction Data: Includes details about payments to and from you and other details of luxury hotel services you have purchased through us.
• Technical Data: Includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Includes information about how you use our website and services.
• Marketing Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer and manage your account.
• To process and deliver your booking, including managing payments, fees, and charges.
• To manage our relationship with you, which includes notifying you about changes to our terms or privacy policy.
• To enable you to partake in a prize draw or complete a survey regarding our hospitality partners.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve.
• To use data analytics to improve our website, services, marketing, customer relationships and experiences.

4. Disclosure of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 3 above:

• Service Providers: Hotels, resorts, and casino establishments that fulfill your booking requests.
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Payment Processors: Third-party payment gateways to securely handle financial transactions.
• Regulators and Authorities: Government bodies that require reporting of processing activities in certain circumstances.
• Corporate Transfers: Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

5. Data Security

Roomlyra has implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

8. Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and also allows us to improve our platform. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. International Transfers

Whenever we transfer your personal data out of your jurisdiction, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data, or we use specific contracts approved for use which give personal data the same protection it has in the domestic jurisdiction.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us in the following ways:

• Email address: [email protected]
• Postal address: 2575 | Forest Meadow Lane | Billings | 59102 | United States

Opt-Out and Your Choices

You have the right to control how your personal information is collected and used. Depending on your location and applicable laws, you may exercise the following opt-out choices:

• Data Sharing and Sale: You may opt out of the sale or sharing of your personal information with third parties, where applicable under laws such as the CCPA/CPRA in California or similar legislation in other jurisdictions. While we do not sell personal information in the traditional sense, some data may be shared with trusted partners to provide or improve our services.
• Cookies and Tracking: You can manage or refuse cookies and tracking technologies through your browser settings or by using the cookie consent tools provided on our website.
• Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in any communication or by contacting us directly.
• Withdrawal of Consent: If you have previously provided consent to data processing, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights or make an opt-out request, please contact us at [email protected] or via our contact form.